To do this, login to your account, hover to Account and click Security settings. A more convenient thing to do is to change your PIN through your account. If you have not created a PIN call Verizon customer service and they will guide you through it. A great example of this scam working is how scammers were able to steal $24 million worth of cryptocurrency from an AT&T customer. If they fail to do so, scammers can drain your bank account and steal all types of information about you through social engineering or using a famous scam method called the “ SIM swap” scam. It’s extremely important for customer service representatives to follow this security protocol. This prevents imposters/scammers from making changes and obtaining information from your account. once i made sure the imei # was assigned to my gophone service the phone unlock request went through.An account PIN is used for customer service representatives to verified that they’re talking to the real account holder. i was twice denied unlocks because at&t had no record of my imei (phones serial #) being assigned to me. you call *#06# this will show you your IMEI # read that number off to at&t to make sure that imei is on file. You need to be a go phone customer for 6 months before they will honor the request. Since you are on the phone anyway, i would suggest making sure your imei # ( the phone serial number is on file on your account ) before porting # and closing service, i think its a good idea to have the phone unlocked. your telephone number IS NOT the account #
there is no way for you to get this account # online.
you need to call 611, 1 8 or go to the at&t store to get this account #. your port request will need the actual billing account # for your go phone service. (Edited: previous links listed are no longer active and were removed) they will resend you a new pin # via a sms message. I think it is relatively easy to get a go phone pin changed.
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